Privacy Policy
This policy explains how Polymath Sustainment Engineering collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).
01Data controller
The data controller responsible for processing your personal data is Polymath Sustainment Engineering, 47 rue Vivienne, 75002 Paris, France (SIRET 106 736 234 00019), represented by Djibril Sarr.
For any question about this policy or your personal data, contact us at contact@polymathse.com.
02Scope
This policy applies to personal data collected through the website https://polymathse.com, through our contact form and email exchanges, and in the course of providing our consulting and training services.
03Data we collect
We collect the following categories of personal data:
- Identification and contact data you provide via the contact form or by email — first name, last name, email address, telephone number and organisation.
- Content data — the message and any information you choose to share about your project or request.
- Technical and usage data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies (see our Cookie Policy).
We only collect data that is relevant and necessary for the purposes described below.
04Purposes and legal bases
We process your personal data for the following purposes:
- Responding to enquiries submitted through the contact form or by email — legal basis: our legitimate interest in answering your request, or steps taken at your request prior to entering a contract.
- Providing and managing our services — legal basis: performance of a contract.
- Managing the business relationship, including invoicing and record-keeping — legal basis: performance of a contract and compliance with our legal obligations.
- Improving and securing the website — legal basis: our legitimate interest, and your consent for non-essential cookies.
05Recipients
Your personal data is accessed only by authorised personnel of Polymath Sustainment Engineering and by trusted service providers acting on our behalf, such as our website host (OVH) and email provider. These providers process data only on our instructions and under appropriate contractual safeguards.
We do not sell your personal data. Data may be disclosed to public authorities where required by law.
06Retention
We keep personal data only for as long as necessary for the purposes for which it was collected:
- Contact enquiries that do not lead to a business relationship: up to 3 years from the last contact.
- Client contract and billing records: for the duration of the relationship and up to 10 years thereafter to meet accounting and legal obligations.
- Cookie-related data: as set out in our Cookie Policy.
07Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Despite these measures, no transmission over the internet can be guaranteed to be entirely secure.
08International transfers
Your personal data is stored and processed within the European Union. Should any transfer outside the EU/EEA become necessary, we will ensure an adequate level of protection through appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
09Your rights
Under the GDPR, you have the right to:
- access your personal data;
- request the correction of inaccurate data;
- request the erasure of your data;
- restrict or object to processing;
- data portability;
- withdraw your consent at any time, where processing is based on consent;
- define directives on the fate of your data after death.
To exercise these rights, contact us at contact@polymathse.com. We may ask you to verify your identity before responding.
10Contact and complaints
If you believe your data protection rights have not been respected, you may lodge a complaint with the French supervisory authority, the CNIL (Commission Nationale de l’Informatique et des Libertés), www.cnil.fr.
11Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review it periodically.